" Chris of Chem Dry... had us inspect furniture when he was completed and did add the fabric protectant. Very thorough and professional."

Dear Josh-Your service man was great! Good job, as usual!

The work was awesome, and what is more, the guy who came to the house 'rescued' us from an alarm that was going beserk cuz a fuse was out. (We were not home at the time and he was a huge help--above and beyond the call of duty.

Chem Dry saved the day! My son had been sick the night before and you swooped in and finished the cleaning I had begun at 2am. We are forever grateful!

Thanks again for the follow up Josh. As with the first visit from your rep, we are thrilled with the results from last week's service! Please know that I am a strong advocate and referral source for your company - and will be a repeat customer myself, for sure!

Hi Josh...had our carpets cleaned today by Sean and what a job he did!! We were sold initially by the fact that you are GREEN rated but really are sold by the service that Sean has provided us! He explained our options and was not pushy about them...he's a very knowledgeable person and is undoubtedly one of your valuable employees. We will stay with Chem Dry in the future and especially with Sean. What an amazing difference in our carpets!! Thank you.

We've been using Chem Dry of Madison for the last three years and I can't imagine going through anyone else. They are extremely professional and are always super friendly to me and my kids. Chem Dry of Madison always provides professional cleaners that do great work. We use to go through other carpet cleaners that were slightly cheaper. We found with those companies you get poor results from a 19 year old kid on a summer job that you didn't quite trust in your home. You will not get that with Chem Dry of Madison. They are well worth the price and always have great offers!

Just a note to let you know I had our carpets cleaned by Chem-Dry today. UNBELIEVABLE!!!! For those of you that don't know, our son Zach lives in our lower level and works for Valv-o-line. Let's just say he is not very good at removing his shoes (and neither are his friends) before walking on the relatively light carpet. The carpet in front of his sofa was incredibly dirty (oil stained). In addition, let's just say there have been a few too many party spills (beverage and food). Not only did they get all the stains out, but I truly think they removed some dirt that the last company was not able to get out. Honestly, except for a small wear path it looks like new again. I never thought I would see it that way again until we replaced it. The other great thing is they were able to clean a large area rug. What was really surprising is that the carpet was not saturated with water. I thought that was because of the "chemicals" they use and that is why I had always shied away from them, but when I called they explained the process and it not chemicals (you'll have to let them explain it to you). It is a family and pet safe process. They also do tile/grout cleaning. It seems a little pricey, but when I started thinking about how long it took me to seal the tile when we first built our home and how long it would take me to restore the grout and reseal (and how my knees are six years older) we decided we are going to have them do it for us. I'll let you know what we think.

Dear Josh, Thank you so much for taking such good care of me and my home during my recent water damage situation. You were courteous and professional and I felt like I was in good hands. Everything was completed to my satisfaction and I am now on the cosmetic part of the project.You know, replace the drywall, rebuild the closet, etc. I would like to have my two couches and chairs cleaned, so please have someone in that department give me a call to schedule it. Again, thank you very much.

Dear Rich, I wanted to write a note of thank you for the excellent service we received for the clean-up of the flooding we had in our building in late October. From the time I made the call to the time the last piece of equipment was removed from our building the service was excellent. To have a company that is dedicated to helping their customers in a time of need is very valuable. The availablity of your team to come in on a Sunday to start cleaning up the flood has without a doubt saved our company thousands of dollars in repairs. A response time of less than 2 hours to be at our door was remarkable. The efficient manner in the way everything was handled and cleaned up shows the dedication that you give to your customers. The service you performed was not only affordable but well documented. We were very well informed with the progress and what steps were being done to get the areas that flooded dried up. The management at Federal Industries was very pleased with the way everything was done. Your company is held in high regards and we would not give a second thought to calling anyone else. Thanks again.